Marketorr’s Updated Refund Policy 2023
At Marketorr, client satisfaction is our top priority. We aim to deliver excellent service and meet your expectations. We offer refunds for certain services and provide revisions or improvements for others.
At Marketorr, we strive to provide the best service to our clients. We understand that mistakes can happen, and we are committed to rectifying any potential issues. To ensure your satisfaction and maintain our high standards, we have implemented the following refund policy:
Order Cancellation and Refund
If you have placed an order and have already made the payment but wish to cancel it, you can request an order cancellation within 12 hours of placing the order. In such cases, we will initiate a refund for your order within 96 hours using the original payment method.
Please note the following points regarding order cancellation and refunds.
The order cancellation and refund policy is applicable only if the cancellation request is made within 12 hours of placing the order.
Once 12 hours have passed, the cancellation and refund policy no longer applies.
For ongoing projects, we do not offer order postponements or service switching if we have already commenced work on the project.
It is important to initiate any order cancellation or service switch within 12 hours of placing the order.
Order Revision Policy
If we deliver a project that does not meet your expectations or fails to meet the agreed-upon deadline, you have the option to request a revision or refund. In the event that a service or deliverable becomes obsolete due to technical reasons, such as a Google update, we will pause the project and offer alternative equivalent services.
In either case, we are committed to making the necessary revisions to meet your project requirements. The timeframe for revisions will depend on the extent of the work needed. We are also flexible in accommodating your preferences, allowing you to postpone or keep the revised or alternative service project on hold until you are ready for its completion.
Please contact our customer support team to initiate any revision requests or discuss refund options.
[ Note: Our refund policy is designed to provide a fair and reasonable solution to any issues you may encounter. We value your satisfaction and will work diligently to resolve any concerns you may have. ]
If you have any questions or need further clarification regarding our refund policy, please don’t hesitate to reach out to us at office@marketorr.co.uk
becomes obsolete for any technical reasons (such as a Google update), we will hold the project and offer you other equivalent services.
In either case, we will perform the necessary revisions to satisfy your project and deliver it within a reasonable amount of time, depending on the level of work required. We are also happy to postpone or keep the revised or other equivalent service project on hold until you wish for it to be completed.